<h3 class="PlaygroundEditorTheme__h3" dir="ltr">Introduction</h3>We provide dedicated support to help you with technical questions, bug reports, and general inquiries about JuggleHire. Our support team is available Monday to Friday, 9 AM to 5 PM (GMT +6), ensuring you get the assistance you need. <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Support Coverage</h3> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">What's Included:</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Technical questions about features</li><li value="2" class="PlaygroundEditorTheme__listItem">Bug reports and issue resolution</li><li value="3" class="PlaygroundEditorTheme__listItem">General product inquiries</li><li value="4" class="PlaygroundEditorTheme__listItem">Documentation clarification </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Not Included:</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Custom development work</li><li value="2" class="PlaygroundEditorTheme__listItem">Installation services (available separately)</li><li value="3" class="PlaygroundEditorTheme__listItem">Third-party integration setup </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Creating a Support Ticket</h3> <h3 class="PlaygroundEditorTheme__h3" dir="ltr"> Before Creating a Ticket:</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Check the documentation for possible solutions</li><li value="2" class="PlaygroundEditorTheme__listItem">Ensure your issue falls within support policy</li><li value="3" class="PlaygroundEditorTheme__listItem">Have only one active ticket at a time</li><li value="4" class="PlaygroundEditorTheme__listItem">Gather necessary information:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Screenshots/videos of the issue</li><li value="2" class="PlaygroundEditorTheme__listItem">Error messages</li><li value="3" class="PlaygroundEditorTheme__listItem">Steps to reproduce</li><li value="4" class="PlaygroundEditorTheme__listItem">Your JuggleHire version </li></ul></li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr"> How to Submit a Ticket:</h3> <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Visit our <a href="https://www.templatecookie.com/get-support" class="PlaygroundEditorTheme__link">Support Portal</a></li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Create Support Ticket" 3. Fill in the required information:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Your name and email</li><li value="2" class="PlaygroundEditorTheme__listItem">Purchase code</li><li value="3" class="PlaygroundEditorTheme__listItem">Issue description</li><li value="4" class="PlaygroundEditorTheme__listItem">Relevant attachments </li></ul></li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Best Practices for Quick Resolution</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Be Specific:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Provide clear issue descriptions</li><li value="2" class="PlaygroundEditorTheme__listItem">Include step-by-step reproduction steps</li><li value="3" class="PlaygroundEditorTheme__listItem">Mention any recent changes</li></ul></li></ul><ol start="2" class="PlaygroundEditorTheme__ol1"><li value="2" class="PlaygroundEditorTheme__listItem">Include Essential Details:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Browser/OS version</li><li value="2" class="PlaygroundEditorTheme__listItem">URL where issue occurs</li><li value="3" class="PlaygroundEditorTheme__listItem">Any error messages</li><li value="4" class="PlaygroundEditorTheme__listItem">Screenshots or screen recordings</li></ul></li></ul><ol start="3" class="PlaygroundEditorTheme__ol1"><li value="3" class="PlaygroundEditorTheme__listItem">Follow Up</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Monitor your email for responses</li><li value="2" class="PlaygroundEditorTheme__listItem">Reply promptly to questions</li><li value="3" class="PlaygroundEditorTheme__listItem">Update ticket if issue status changes</li></ul> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Alternative Support Channels</h3>Documentation: Comprehensive guides and tutorials <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Support Hours</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Monday to Friday</li><li value="2" class="PlaygroundEditorTheme__listItem">9 AM to 5 PM (GMT +6)</li><li value="3" class="PlaygroundEditorTheme__listItem">Excluding holidays </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Response Time Expectations</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Initial response: Within 24 business hours</li><li value="2" class="PlaygroundEditorTheme__listItem">Follow-up responses: Within 12 business hours Resolution time: Varies based on complexity </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Need Urgent Help?</h3>For critical issues requiring immediate attention, consider our [Elite Support](https://www.templatecookie.com/get-support) package for priority assistance. <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Conclusion</h3>Our support team is committed to helping you succeed with JuggleHire. By following these guidelines and providing detailed information, we can resolve your issues quickly and effectively.

This guide explains how to get support for your JuggleHire application. Learn about available support channels, how to create support tickets, and best practices for quick issue resolution.

### Introduction

We provide dedicated support to help you with technical questions, bug reports, and general inquiries about****JuggleHire****. Our support team is available Monday to Friday, 9 AM to 5 PM (GMT +6), ensuring you get the assistance you need.

### Support Coverage

### What's Included:

* Technical questions about features
* Bug reports and issue resolution
* General product inquiries
* Documentation clarification

### Not Included:

* Custom development work
* Installation services (available separately)
* Third-party integration setup

### Creating a Support Ticket

### Before Creating a Ticket:

1. Check the documentation for possible solutions
2. Ensure your issue falls within support policy
3. Have only one active ticket at a time
4. Gather necessary information:

* * Screenshots/videos of the issue
  * Error messages
  * Steps to reproduce
  * Your****JuggleHire****version

### How to Submit a Ticket:

1. Visit our[Support Portal](https://www.templatecookie.com/get-support)
2. Click "Create Support Ticket"  
3\. Fill in the required information:

* * Your name and email
  * Purchase code
  * Issue description
  * Relevant attachments

### Best Practices for Quick Resolution

1. ****Be Specific****:

* * Provide clear issue descriptions
  * Include step-by-step reproduction steps
  * Mention any recent changes

2. ****Include Essential Details****:

* * Browser/OS version
  * URL where issue occurs
  * Any error messages
  * Screenshots or screen recordings

3. ****Follow Up****

* Monitor your email for responses
* Reply promptly to questions
* Update ticket if issue status changes

### Alternative Support Channels

****Documentation:****Comprehensive guides and tutorials

### Support Hours

* Monday to Friday
* 9 AM to 5 PM (GMT +6)
* Excluding holidays

### Response Time Expectations

* Initial response: Within 24 business hours
* Follow-up responses: Within 12 business hours  
Resolution time: Varies based on complexity

### Need Urgent Help?

For critical issues requiring immediate attention, consider our \[Elite Support\](https://www.templatecookie.com/get-support) package for priority assistance.

### Conclusion

Our support team is committed to helping you succeed with****JuggleHire****. By following these guidelines and providing detailed information, we can resolve your issues quickly and effectively.

<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Introduction</h2>We provide dedicated support to help you with technical questions, bug reports, and general inquiries about RecruitX. Our support team is available Monday to Friday, 9 AM to 5 PM (GMT +6), ensuring you get the assistance you need. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Support Coverage</h2> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">What's Included:</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Technical questions about features</li><li value="2" class="PlaygroundEditorTheme__listItem">Bug reports and issue resolution</li><li value="3" class="PlaygroundEditorTheme__listItem">General product inquiries</li><li value="4" class="PlaygroundEditorTheme__listItem">Documentation clarification </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Not Included:</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Custom development work</li><li value="2" class="PlaygroundEditorTheme__listItem">Installation services (available separately)</li><li value="3" class="PlaygroundEditorTheme__listItem">Third-party integration setup </li></ul><h2 class="PlaygroundEditorTheme__h2" dir="ltr">Creating a Support Ticket</h2> <h3 class="PlaygroundEditorTheme__h3" dir="ltr"> Before Creating a Ticket:</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Check the documentation for possible solutions</li><li value="2" class="PlaygroundEditorTheme__listItem">Ensure your issue falls within support policy</li><li value="3" class="PlaygroundEditorTheme__listItem">Have only one active ticket at a time</li><li value="4" class="PlaygroundEditorTheme__listItem">Gather necessary information:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Screenshots/videos of the issue</li><li value="2" class="PlaygroundEditorTheme__listItem">Error messages</li><li value="3" class="PlaygroundEditorTheme__listItem">Steps to reproduce</li><li value="4" class="PlaygroundEditorTheme__listItem">Your RecruitX version </li></ul></li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr"> How to Submit a Ticket:</h3> <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Visit our <a href="https://www.templatecookie.com/get-support" class="PlaygroundEditorTheme__link">Support Portal</a></li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Create Support Ticket" 3. Fill in the required information:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Your name and email</li><li value="2" class="PlaygroundEditorTheme__listItem">Purchase code</li><li value="3" class="PlaygroundEditorTheme__listItem">Issue description</li><li value="4" class="PlaygroundEditorTheme__listItem">Relevant attachments </li></ul></li></ul><h2 class="PlaygroundEditorTheme__h2" dir="ltr">Best Practices for Quick Resolution</h2><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Be Specific:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Provide clear issue descriptions</li><li value="2" class="PlaygroundEditorTheme__listItem">Include step-by-step reproduction steps</li><li value="3" class="PlaygroundEditorTheme__listItem">Mention any recent changes</li></ul></li></ul><ol start="2" class="PlaygroundEditorTheme__ol1"><li value="2" class="PlaygroundEditorTheme__listItem">Include Essential Details:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Browser/OS version</li><li value="2" class="PlaygroundEditorTheme__listItem">URL where issue occurs</li><li value="3" class="PlaygroundEditorTheme__listItem">Any error messages</li><li value="4" class="PlaygroundEditorTheme__listItem">Screenshots or screen recordings</li></ul></li></ul><ol start="3" class="PlaygroundEditorTheme__ol1"><li value="3" class="PlaygroundEditorTheme__listItem">Follow Up</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Monitor your email for responses</li><li value="2" class="PlaygroundEditorTheme__listItem">Reply promptly to questions</li><li value="3" class="PlaygroundEditorTheme__listItem">Update ticket if issue status changes</li></ul> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Alternative Support Channels</h2>Documentation: Comprehensive guides and tutorials <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Support Hours</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Monday to Friday</li><li value="2" class="PlaygroundEditorTheme__listItem">9 AM to 5 PM (GMT +6)</li><li value="3" class="PlaygroundEditorTheme__listItem">Excluding holidays </li></ul><h2 class="PlaygroundEditorTheme__h2" dir="ltr">Response Time Expectations</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Initial response: Within 24 business hours</li><li value="2" class="PlaygroundEditorTheme__listItem">Follow-up responses: Within 12 business hours Resolution time: Varies based on complexity </li></ul><h2 class="PlaygroundEditorTheme__h2" dir="ltr">Need Urgent Help?</h2>For critical issues requiring immediate attention, consider our [Elite Support](https://www.templatecookie.com/get-support) package for priority assistance. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Conclusion</h2>Our support team is committed to helping you succeed with RecruitX. By following these guidelines and providing detailed information, we can resolve your issues quickly and effectively.

Customer Support

<h3 class="PlaygroundEditorTheme__h3" dir="ltr">Introduction</h3>We provide dedicated support to help you with technical questions, bug reports, and general inquiries about RecruitX. Our support team is available Monday to Friday, 9 AM to 5 PM (GMT +6), ensuring you get the assistance you need. <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Support Coverage</h3> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">What's Included:</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Technical questions about features</li><li value="2" class="PlaygroundEditorTheme__listItem">Bug reports and issue resolution</li><li value="3" class="PlaygroundEditorTheme__listItem">General product inquiries</li><li value="4" class="PlaygroundEditorTheme__listItem">Documentation clarification </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Not Included:</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Custom development work</li><li value="2" class="PlaygroundEditorTheme__listItem">Installation services (available separately)</li><li value="3" class="PlaygroundEditorTheme__listItem">Third-party integration setup </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Creating a Support Ticket</h3> <h3 class="PlaygroundEditorTheme__h3" dir="ltr"> Before Creating a Ticket:</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Check the documentation for possible solutions</li><li value="2" class="PlaygroundEditorTheme__listItem">Ensure your issue falls within support policy</li><li value="3" class="PlaygroundEditorTheme__listItem">Have only one active ticket at a time</li><li value="4" class="PlaygroundEditorTheme__listItem">Gather necessary information:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Screenshots/videos of the issue</li><li value="2" class="PlaygroundEditorTheme__listItem">Error messages</li><li value="3" class="PlaygroundEditorTheme__listItem">Steps to reproduce</li><li value="4" class="PlaygroundEditorTheme__listItem">Your RecruitX version </li></ul></li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr"> How to Submit a Ticket:</h3> <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Visit our <a href="https://www.templatecookie.com/get-support" class="PlaygroundEditorTheme__link">Support Portal</a></li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Create Support Ticket" 3. Fill in the required information:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Your name and email</li><li value="2" class="PlaygroundEditorTheme__listItem">Purchase code</li><li value="3" class="PlaygroundEditorTheme__listItem">Issue description</li><li value="4" class="PlaygroundEditorTheme__listItem">Relevant attachments </li></ul></li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Best Practices for Quick Resolution</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Be Specific:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Provide clear issue descriptions</li><li value="2" class="PlaygroundEditorTheme__listItem">Include step-by-step reproduction steps</li><li value="3" class="PlaygroundEditorTheme__listItem">Mention any recent changes</li></ul></li></ul><ol start="2" class="PlaygroundEditorTheme__ol1"><li value="2" class="PlaygroundEditorTheme__listItem">Include Essential Details:</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Browser/OS version</li><li value="2" class="PlaygroundEditorTheme__listItem">URL where issue occurs</li><li value="3" class="PlaygroundEditorTheme__listItem">Any error messages</li><li value="4" class="PlaygroundEditorTheme__listItem">Screenshots or screen recordings</li></ul></li></ul><ol start="3" class="PlaygroundEditorTheme__ol1"><li value="3" class="PlaygroundEditorTheme__listItem">Follow Up</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Monitor your email for responses</li><li value="2" class="PlaygroundEditorTheme__listItem">Reply promptly to questions</li><li value="3" class="PlaygroundEditorTheme__listItem">Update ticket if issue status changes</li></ul> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Alternative Support Channels</h3>Documentation: Comprehensive guides and tutorials <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Support Hours</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Monday to Friday</li><li value="2" class="PlaygroundEditorTheme__listItem">9 AM to 5 PM (GMT +6)</li><li value="3" class="PlaygroundEditorTheme__listItem">Excluding holidays </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Response Time Expectations</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Initial response: Within 24 business hours</li><li value="2" class="PlaygroundEditorTheme__listItem">Follow-up responses: Within 12 business hours Resolution time: Varies based on complexity </li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Need Urgent Help?</h3>For critical issues requiring immediate attention, consider our [Elite Support](https://www.templatecookie.com/get-support) package for priority assistance. <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Conclusion</h3>Our support team is committed to helping you succeed with RecruitX. By following these guidelines and providing detailed information, we can resolve your issues quickly and effectively.

JuggleHire is a recruitment software for small businesses. It is self-hosted and currently available on Envato market. This documentation helps you to understand the software and how to use it. From installation to customization.

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